MARKETING
The key objectives of the Association (AYCA)
The association was formed with the overall goal of achieving the following objective;
- To provide the most efficient and reliable transport logistics.
- To provide the most preferred and secure transport system to the travelling pax.
- Create extensive service network
Our Mission Statement
- To create a competitive business environment in the most efficient manner by progressive bench marking our operational targets to internationally acceptable standards.
- The customer service charter is part of our resolve to continuously improve our service and meet our customer’s expectations. It spells out our commitment to serving you with a clear standard so as to ensure quality, efficiency and effective delivery of service.
- To protect and safeguard the security of personal/products/services
- To work closely with airport stakeholders in order to improve airport image.
- To continuously broaden its product range to suit continuously growing and quality demanding market, whilst consistently improving our products and services.
- To provide globally competitive products
- To promote current innovative ICT technology
Our core values
- Efficiency
- We ensure good organization, effectiveness and competence in our operations.
- Professionalism
- We demonstrate expertise and proficiency in our operations
- Customer Focus
- We put our esteemed customers at the heart of our operations.
- Team Work
- We promote solidarity, collaboration and cooperation in our activities.
- Integrity
- We maintain honest, transparent and reliable in service delivery.
- Respect for persons and laws of the land
- We uphold our customers and other stakeholders with high esteem and comply with the laws of the land.
- Environment protection
- We endeavor to meet and observe National/International environmental obligations.
- Safety and security is our priority
- We shall ensure at all times that our facilities and their environs are safe and secure for both our customers and personnel.
- Corporate Social responsibility
- We are committed at meeting our social obligations in line with modern corporate governance principles.
